20 tools · 1 category

Open-source alternatives to Intercom

Intercom runs a support inbox and an in-app messenger for customer conversations. The list below is every catalog tool tagged Ticketing, which is the closest the catalog gets to the same job; none of them has been checked feature by feature against Intercom.

Tool	What it is	License	Stars	Last release	Commits 3mo
Zammad Easy to use but powerful support and ticketing system. AGPL-3.0 · released unknown	Easy to use but powerful support and ticketing system.	AGPL-3.0	5,895	n/ano date	544
FreeScout Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout). AGPL-3.0 · released 2026-09-04	Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).	AGPL-3.0	4,528	1.8.2392026-09-04	220
Erxes Marketing, sales, and customer service platform designed to help businesses attract more engaged customers. AGPL-3.0, Commons-Clause · released 2026-09-07	Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.	AGPL-3.0, Commons-Clause	4,075	3.1.12026-09-07	537
Frappe Helpdesk Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. AGPL-3.0 · released 2026-09-03	Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.	AGPL-3.0	3,366	v1.30.12026-09-03	454
Libredesk Modern omnichannel customer support desk. Live chat, email, and more in a single binary. AGPL-3.0 · released 2026-08-22	Modern omnichannel customer support desk. Live chat, email, and more in a single binary.	AGPL-3.0	2,886	v2.8.02026-08-22	579
MantisBT Bug tracker, fits best for software development. GPL-2.0 · released unknown	Bug tracker, fits best for software development.	GPL-2.0	1,798	n/ano date	279
Request Tracker Enterprise-grade issue tracking system. GPL-2.0 · released 2026-05-20	Enterprise-grade issue tracking system.	GPL-2.0	1,154	rt-6.0.32026-05-20	33
ITFlow Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers). GPL-3.0 · released 2026-09-01	Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).	GPL-3.0	999	v26.092026-09-01	448
Bugzilla General-purpose bugtracker and testing tool originally developed and used by the Mozilla project. MPL-2.0 · released unknown	General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.	MPL-2.0	856	n/ano date	21
OTOBO Flexible web-based ticketing system used for customer service, help desk, IT service management. GPL-3.0 · released unknown	Flexible web-based ticketing system used for customer service, help desk, IT service management.	GPL-3.0	337	n/ano date	575
BugPin Visual bug reporting and ticketing tool for web applications. AGPL-3.0, MIT · released 2026-08-27	Visual bug reporting and ticketing tool for web applications.	AGPL-3.0, MIT	32	v1.2.12026-08-27	39
Deskpro On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API. ⊘ Proprietary · released unknown	On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.	⊘ Proprietary	n/a	n/ano date	n/a
EKSO Help desk ticketing and project/issue tracker. ⊘ Proprietary · released unknown	Help desk ticketing and project/issue tracker.	⊘ Proprietary	n/a	n/ano date	n/a
Forgejo A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea). MIT · released unknown	A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea).	MIT	n/a	n/ano date	n/a
Full Help Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month. ⊘ Proprietary · released unknown	Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.	⊘ Proprietary	n/a	n/ano date	n/a
JIRA Professional and extensible issue tracker. ⊘ Proprietary · released unknown	Professional and extensible issue tracker.	⊘ Proprietary	n/a	n/ano date	n/a
Jitbit Helpdesk Help desk software - simple but powerful. ⊘ Proprietary · released unknown	Help desk software - simple but powerful.	⊘ Proprietary	n/a	n/ano date	n/a
Roundup Issue Tracker Simple-to-use and -install issue tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker. MIT, ZPL-2.0 · released unknown	Simple-to-use and -install issue tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.	MIT, ZPL-2.0	n/a	n/ano date	n/a
SupportPal Powerful help desk software - easy, fast and intuitive. ⊘ Proprietary · released unknown	Powerful help desk software - easy, fast and intuitive.	⊘ Proprietary	n/a	n/ano date	n/a
Telebugs Lightweight error tracker without a subscription (alternative to Sentry). ⊘ Proprietary · released unknown	Lightweight error tracker without a subscription (alternative to Sentry).	⊘ Proprietary	n/a	n/ano date	n/a

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